FAQ

Welcome to the NFG Art by Nan FAQ page. Here, we've compiled answers to some common questions about our Canvas, Downloads, and Print of Demand. If you can't find the information you're looking for, please don't hesitate to contact us.

1. What is the difference between Original, Digital, and Print on Demand? 

• Original Pieces: Canvas prints are images painted onto canvas material and stretched over a wooden frame, providing a classic and textured appearance.

 

• Digital Downloads: Digital downloads are high-resolution images available for immediate download. Perfect for personal use, these files offer the flexibility to print the art in any size and format of your choice. Enjoy the convenience of instant access to beautiful, high-quality photos ready to be used for prints, screensavers, or creative projects.

 

• Print on Demand: Our print on demand products feature 10 of NFG's favorites images printed on a variety of high-quality materials, including rugs, kitchenware, and home essentials. Each item is crafted to order, ensuring a unique and custom piece that reflects your personal style.

2. How do I choose the right size for my space?

• We offer a range of sizes to suit various spaces. To find the perfect fit, consider the wall's dimensions and the desired visual impact. Our product listings provide size options to help you decide.

3. Can I request custom artwork or sizes?

• Absolutely! We offer customization options for many of our products. Contact our customer support team to discuss your specific needs.

4. What is the estimated delivery time for orders?

• Delivery times may vary depending on your location and the specific product ordered. You can find estimated delivery times on our product pages. We also offer expedited shipping options for faster delivery.

5. Do you offer international shipping?

• Yes, we do! We ship our products worldwide, and shipping costs and delivery times will vary based on your location.

6. What is your return and exchange policy?

• We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of receiving your items for return or exchange instructions.

7. How do I care for and clean my art pieces?

• Care instructions are included with each product, but in general, avoid direct sunlight and excessive moisture. Dusting with a soft, dry cloth is usually sufficient for cleaning.

8. Is my payment information secure?

• Yes, your payment information is processed securely through our trusted payment gateway. We prioritize the security of your personal and financial information.

9. How can I contact your customer support team?

• You can reach our customer support team through the "Contact Us" page on our website, and we'll be happy to assist you with any questions or concerns.

We hope these FAQs have been helpful. If you have any other inquiries or need further assistance, please don't hesitate to get in touch with us. Thank you for choosing NFG Art by Nan!